Field Supervisor

This vacancy is for a Field Supervisor (FS) position supporting Special Census (SC) operations for Volo, IL. This position reports to the U.S. Census Bureau’s Chicago Regional Office.

Applicants selected will have their home as their Duty Station and will be required to travel throughout their local area. Education cannot be substituted for experience for this position.

• Leads a team of Field Representatives responsible for conducting interviews primarily in person (door to door) and when requested may conduct phone interviews to collect SC data as required within an assigned geographic area.
• Understands the SC being conducted including response patterns, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and resource material in directing Field Representatives to resolve issues.
• Assists with the training of Field Representatives.
• When needed, conducts in person interviews throughout the assigned geographic area.
• Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, and conducts supervisory and administrative duties.

This position has a mixed-tour work schedule. A mixed-tour work schedule provides for periods of full-time, part-time, and/or intermittent work to accommodate fluctuating workloads. Position may include evening or weekend work up to 40 hours, hours will vary. The candidate(s) selected for this position must sign an agreement outlining the conditions of employment prior to appointment.

This is a NON-BARGAINING unit position. QUALIFICATIONS: Applicants must have one year of specialized experience. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) completing work assignments in accordance with production or progress standards, (3) experience applying procedural guidance and/or training to address complex or unusual problems.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).